Apple apologizes for listening to Siri recordings and changes privacy rules
The Apple released an official apology and announced changes to its privacy guidelines after keeping audio recorded by Siri without the permission of users. Like other major technology companies, Cupertino's company kept sound files captured by the assistant and sent to humans to listen to improve voice recognition of artificial intelligence.
The company says in the publication that privacy is a human right and one of the company's priorities. "As a result of our analysis, we realize that we are not fully meeting our high ideals, and because of that, we apologize."
Earlier this month, shortly after news that Apple kept users' audios gaining notoriety, the company suspended Siri's voice review program . Now, the company also promises even deeper changes to the voice assistant's privacy policies.
Previously, Apple saved Siri-captured audios randomly and, in some cases, kept the files for up to two years on their servers. In addition, the firm sent the content to be heard by humans, but without revealing information about the user's identity. Still, the recording could contain sensitive information, which raised consumer privacy concerns.
According to the company, customers who want to collaborate with Siri's development will have the option to assist the company and send messages for human analysis. The firm also said it will not send the files to third parties and only Apple employees will hear the contents. "Our team will work to delete any recording that is classified as an unintended capture by Siri," promises the iPhones owner.
The company says in the publication that privacy is a human right and one of the company's priorities. "As a result of our analysis, we realize that we are not fully meeting our high ideals, and because of that, we apologize."
Policy changes
From now on, Apple will not save users' audios without asking for permission. "By default, we will no longer keep audio recordings of interactions with Siri," explains the company, which will put more emphasis on computer-generated transcripts to train the voice assistant.Previously, Apple saved Siri-captured audios randomly and, in some cases, kept the files for up to two years on their servers. In addition, the firm sent the content to be heard by humans, but without revealing information about the user's identity. Still, the recording could contain sensitive information, which raised consumer privacy concerns.
According to the company, customers who want to collaborate with Siri's development will have the option to assist the company and send messages for human analysis. The firm also said it will not send the files to third parties and only Apple employees will hear the contents. "Our team will work to delete any recording that is classified as an unintended capture by Siri," promises the iPhones owner.
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